Refund & Returns Policy

Gift Vouchers

Gift vouchers are issued as final sale items.

Because they hold immediate redeemable value, and can be used at any time, gift vouchers are non-refundable and cannot be returned or exchanged for cash. We recommend checking all details carefully before completing your purchase.

Faulty or Damaged Items

If an item arrived damaged or develops a fault, please get in touch as soon as possible, so we can put things right. This does not affect your statutory rights.

Need help?

If you have any questions about using a using a gift voucher, we are always happy to assist. Please get in contact using the details on our Contact page.